Discover the interview with Pauline Tolila, Sales Director Enterprise at Younited
Portrait of Pauline Tolila

What are the main developments, trends and innovations in your sector?

In financial services, the main revolution in recent years has been Open Banking, which allows bank account information to be shared securely and instantly - with the consent of the account holder and for very specific purposes. 
Younited is a forerunner in the use of Open Banking when taking out a loan. Instead of the traditional process of sharing proof of income (bank statements, tax returns), Younited offers its individual customers a secure process in just a few clicks to finalise a payment in several instalments. 
This is also where Younited uses artificial intelligence: the data retrieved via Open Banking is categorised and analysed by our algorithms, enabling us to make an instant credit decision. A subscription that used to take several hours or even days is now finalised in a few minutes, whether on an e-commerce site or in a physical shop!
The combined use of AI and Open Banking is enabling us to achieve very high levels of satisfaction for both our retail customers (speed and simplicity) and merchants (improved conversion).
As the use of payment in instalments continues to grow (in 2023, 45% of French consumers paid in instalments for purchases over €1,000), Younited continues to stand out from the crowd with its unique offering: a financing solution that is 100% digital, 100% instantaneous and 100% regulated!

What are the features of your solution and who is it aimed at?

Younited Pay is an innovative, fast and transparent digital payment solution that makes it possible to finance purchases in instalments, with no hidden charges. 
It is aimed at both retailers and consumers. Retailers can offer their customers a seamless and secure shopping experience, boosting conversion and loyalty. Consumers, for their part, benefit from an accessible payment solution tailored to their budget. 
Younited Pay's main differentiator is its instant response, which is unique for a financing solution: after a 100% digital journey and in just a few clicks, the answer is immediate! Online and at the point of sale, no more lost sales due to a complex financing process.   To find out more, visit www.younited.com

Who will be representing Paris Retail Week for your business this year?

Our 4th participation in Paris Retail Week, an emblematic event in the sector, is therefore of particular importance to Younited. This year we will be highlighting our partners who promote the values of innovation, excellence and commitment that we hold dear. We want to offer visitors a 100% immersive, 100% user-friendly experience to discover our revolutionary credit-based payment solution for the retail world.  
We'll also be hosting a conference featuring a testimonial from Bobochic Paris, a key player in the online home furnishings sector, to address the pricing issues facing e-commerce players and share best practices.
This year, conviviality goes hand in hand with solidarity: we're inviting all visitors to our stand (F100) to pedal our Home Trainer bike in support of the ARSLA association (Association pour la Recherche contre la Sclérose Latérale Amyotrophique, also known as Charcot's disease). For every kilometre cycled, €1 will be donated to the charity.


RETAILIGENCE is the theme chosen for the 2024 edition of the show: what does this mean for your company?

As Europe's leading instant credit provider, Younited has been working for years with hundreds of e-commerce retailers, providing their customers with an exclusive 100% digital and 100% instant payment solution.
Through these multiple collaborations, Younited is therefore in a privileged position to observe and follow the major trends in e-commerce, which have undergone rapid upheaval and transformation in recent years, including and in particular in the area of payment in instalments.
At Younited, RETAILIGENCE resonates perfectly with our mission to optimise customer experiences through technological innovation. 
We are integrating this theme by developing tailor-made digital payment solutions, simplifying the purchasing process while strengthening consumer loyalty. For us, RETAILIGENCE means using data intelligence and cutting-edge technologies to enable retailers to better understand and anticipate their customers' needs, while offering them transparent and tailored financing options.